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RE: www.coach.com - Contact Us: baby_reef@yahoo.comFriday, November 28, 2008 7:07 PM
From: "Internet Product" <PRODUCT@coach.com>Add sender to Contacts To: "Chananda Hutasangkas" <baby_reef@yahoo.com>Dear Chananda Hutasangkas,

Thank you for your recent order.

We are very sorry that your product did not meet your satisfaction, products featured on our website are sometimes pre production items and the details of the item may change when we stock the item. You are more than welcome to return any new and unused merchandise to your Coach retail stores, or mail it directly to our Returns department.

For items being sent to our Returns department, we
suggest shipping your item via insured, traceable means.
This service is offered by UPS, FedEx, and other
carriers. Please fill out the back side of your packing
slip. If you do not have a packing slip, you may include
a note with your address, daytime phone number,
instructions and sales receipt, if available.

COACH
ATTN: Returns
One Coach Way
Jacksonville, FL 32218

If you need further assistance, please do not hesitate
contact us.

Sincerely,

Eric
COACH Online Consumer Service